Each price is where the fix starts. We confirm the exact fixed price by email once we know what's wrong — nothing extra is ever added without your agreement.
Critical errors, white screens, plugin and theme conflicts, broken layouts, failed updates.
500 errors, database connection errors, SSL and DNS problems, restore from backup.
Payments failing, checkout errors, cart and shipping problems, order emails not sending.
Malware, backdoors and rogue admin accounts removed; Google "hacked" warnings cleared.
Not on the list? Email us what you're seeing — if it's WordPress, we can almost certainly fix it.
Email your website address and what's happening. No phone call, no forms to fight with.
We look, confirm the fixed price, and ask for temporary access. You approve before we touch anything.
We fix it and send a short note of what was wrong and what we did, so you know it's sorted.
Our guarantee
If we can't fix the problem you described, you don't pay for the fix. Response within 2 hours, 9am–6pm UK time, Monday to Saturday.
Most emergencies come from missed updates, no backups or weak security. These stop them happening again.
Updates, daily backups, uptime monitoring, security scans, and small fixes each month. Cancel any time.
Ask about this →Caching, image optimisation and Core Web Vitals fixes so pages load fast on mobile.
Ask about this →Firewall, two-factor login, brute-force protection, and locked-down file permissions.
Ask about this →A written audit of indexing, speed, structure and on-page issues, in priority order.
Ask about this →Faster product pages, a cleaner checkout, and fewer abandoned baskets.
Ask about this →Move to a new host or domain with backups taken first and no lost content.
Ask about this →